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> KES SP2 10.3.0.6294 [In progress], Can stop USB scans
asker2
post 21.04.2017 14:23
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Hi,

I upgraded to the last version of console (10.3.343), agent (10.3.343) and KES (10.3.06294) in my workstation to make tests before a deployment in my company and I have a detected a problem, or at least I don't find the place to correct it.

In the previous version of KES (10.2.5.3201) when we connect a USB it starts a quick scan and you need user and password to stop it. In the version KES 10.3.0.6294 I can stop without password.

Is it correct? Has been disabled this option?

Best regards
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Kirill Tsapovsky
post 21.04.2017 16:34
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Group: KL Russia
Posts: 12271
Joined: 3.12.2013
From: Moscow




QUOTE(asker2 @ 21.04.2017 13:23) *
Hi,

I upgraded to the last version of console (10.3.343), agent (10.3.343) and KES (10.3.06294) in my workstation to make tests before a deployment in my company and I have a detected a problem, or at least I don't find the place to correct it.

In the previous version of KES (10.2.5.3201) when we connect a USB it starts a quick scan and you need user and password to stop it. In the version KES 10.3.0.6294 I can stop without password.

Is it correct? Has been disabled this option?

Best regards


Hello.

Please make sure you have configured the new SP2 policy similarly to that of your previous version. If you used policy conversion, please try to create one from scratch, enable password protection, activate it and let us know the result.

Thank you.


--------------------
In English: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces | klnagchk log
На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!
Please evaluate support help by using "Rating" option!
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asker2
post 26.04.2017 12:22
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QUOTE(Kirill Tsapovsky @ 21.04.2017 16:34) *
Hello.

Please make sure you have configured the new SP2 policy similarly to that of your previous version. If you used policy conversion, please try to create one from scratch, enable password protection, activate it and let us know the result.

Thank you.



Hi, thanks for your help.

Before to change the policy (it was a conversion for the prior endpoint) I spoke with the Spanish support and they told me that now it's a local task, so you can stop it if it's allowed in the policy.

I rechecked the policy and disable this option but nevermind you do the quick scan can be stopped. So I send traces and logs and they have send to support.

Waiting answer.

Thanks
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Kirill Tsapovsky
post 26.04.2017 13:23
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Technical Support Specialist
***************

Group: KL Russia
Posts: 12271
Joined: 3.12.2013
From: Moscow




QUOTE(asker2 @ 26.04.2017 11:22) *
Hi, thanks for your help.

Before to change the policy (it was a conversion for the prior endpoint) I spoke with the Spanish support and they told me that now it's a local task, so you can stop it if it's allowed in the policy.

I rechecked the policy and disable this option but nevermind you do the quick scan can be stopped. So I send traces and logs and they have send to support.

Waiting answer.

Thanks


Please let us know the number of the incident you have registered with support.

Thank you!


--------------------
In English: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces | klnagchk log
На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!
Please evaluate support help by using "Rating" option!
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asker2
post 13.06.2017 09:44
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QUOTE(Kirill Tsapovsky @ 26.04.2017 13:23) *
Please let us know the number of the incident you have registered with support.

Thank you!



Hi Kirill, sorry for the late reply. I don't know the internal number of the incident. I only know that in the next version the USB task could manage from the console.

Best regards
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Kirill Tsapovsky
post 13.06.2017 13:27
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Technical Support Specialist
***************

Group: KL Russia
Posts: 12271
Joined: 3.12.2013
From: Moscow




QUOTE(asker2 @ 13.06.2017 08:44) *
Hi Kirill, sorry for the late reply. I don't know the internal number of the incident. I only know that in the next version the USB task could manage from the console.

Best regards


We have a confirmation from the developers that this is the designed behavior in this version. However, we realize that it may be unwanted to allow the user to be notified that the scan task is running and stop is, which is why a private fix has been released that modifies this task to run in non-interactive mode (with no progress bar appearing) in the background. The patch number is pf3018, and it can be obtained by request via CompanyAccount.

Thank you.


--------------------
In English: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces | klnagchk log
На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!
Please evaluate support help by using "Rating" option!
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Lo-Fi Version Time is now: 26.06.2017 21:26