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> KES SP2 10.3.0.6294 [In progress], Can stop USB scans
asker2
post 21.04.2017 14:23
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Joined: 21.04.2017




Hi,

I upgraded to the last version of console (10.3.343), agent (10.3.343) and KES (10.3.06294) in my workstation to make tests before a deployment in my company and I have a detected a problem, or at least I don't find the place to correct it.

In the previous version of KES (10.2.5.3201) when we connect a USB it starts a quick scan and you need user and password to stop it. In the version KES 10.3.0.6294 I can stop without password.

Is it correct? Has been disabled this option?

Best regards
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Kirill Tsapovsky
post 21.04.2017 16:34
Post #2


Technical Support Specialist
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Group: KL Russia
Posts: 11713
Joined: 3.12.2013
From: Moscow




QUOTE(asker2 @ 21.04.2017 13:23) *
Hi,

I upgraded to the last version of console (10.3.343), agent (10.3.343) and KES (10.3.06294) in my workstation to make tests before a deployment in my company and I have a detected a problem, or at least I don't find the place to correct it.

In the previous version of KES (10.2.5.3201) when we connect a USB it starts a quick scan and you need user and password to stop it. In the version KES 10.3.0.6294 I can stop without password.

Is it correct? Has been disabled this option?

Best regards


Hello.

Please make sure you have configured the new SP2 policy similarly to that of your previous version. If you used policy conversion, please try to create one from scratch, enable password protection, activate it and let us know the result.

Thank you.


--------------------
In English: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces | klnagchk log
На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!
Please evaluate support help by using "Rating" option!
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asker2
post 26.04.2017 12:22
Post #3


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Group: Members
Posts: 3
Joined: 21.04.2017




QUOTE(Kirill Tsapovsky @ 21.04.2017 16:34) *
Hello.

Please make sure you have configured the new SP2 policy similarly to that of your previous version. If you used policy conversion, please try to create one from scratch, enable password protection, activate it and let us know the result.

Thank you.



Hi, thanks for your help.

Before to change the policy (it was a conversion for the prior endpoint) I spoke with the Spanish support and they told me that now it's a local task, so you can stop it if it's allowed in the policy.

I rechecked the policy and disable this option but nevermind you do the quick scan can be stopped. So I send traces and logs and they have send to support.

Waiting answer.

Thanks
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Kirill Tsapovsky
post 26.04.2017 13:23
Post #4


Technical Support Specialist
**************

Group: KL Russia
Posts: 11713
Joined: 3.12.2013
From: Moscow




QUOTE(asker2 @ 26.04.2017 11:22) *
Hi, thanks for your help.

Before to change the policy (it was a conversion for the prior endpoint) I spoke with the Spanish support and they told me that now it's a local task, so you can stop it if it's allowed in the policy.

I rechecked the policy and disable this option but nevermind you do the quick scan can be stopped. So I send traces and logs and they have send to support.

Waiting answer.

Thanks


Please let us know the number of the incident you have registered with support.

Thank you!


--------------------
In English: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces | klnagchk log
На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!
Please evaluate support help by using "Rating" option!
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