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> Encryption and decryption on removable drives [In progress]
bariait
post 29.03.2017 13:16
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Hello,

My network is using;

- KAS Admin Server 10.2.434
- KES 10 SP1 MP2 (Application version: 10.2.5.3201 (mr2, mr3))
- Agent 10.2.434

I just configure the encryption for removal drives as follow (no encyption for hard drives):
- Encryption of removable drive = Encryption all files
- "Portable mode" = enable
- "Allow removable drive encryption in offline mode" = disable (uncheck)

When I use the memory stick, I am enable "Encrypt files" and I copy data to memory stick properly. It means files on memory stick are encrypted. That's ok.

But, when I copy these encrypted files on memory stick back to my PC, the files are not decrypted. I think this is wrong and I want they are decrypted automatically when I copy them back to my PC.

Could you please show me how to do this?

Thank you,


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Ivan Ponomarev
post 29.03.2017 16:17
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Posts: 1399
Joined: 8.07.2016
From: Москва




QUOTE(bariait @ 29.03.2017 12:16) *
Hello,

My network is using;

- KAS Admin Server 10.2.434
- KES 10 SP1 MP2 (Application version: 10.2.5.3201 (mr2, mr3))
- Agent 10.2.434

I just configure the encryption for removal drives as follow (no encyption for hard drives):
- Encryption of removable drive = Encryption all files
- "Portable mode" = enable
- "Allow removable drive encryption in offline mode" = disable (uncheck)

When I use the memory stick, I am enable "Encrypt files" and I copy data to memory stick properly. It means files on memory stick are encrypted. That's ok.

But, when I copy these encrypted files on memory stick back to my PC, the files are not decrypted. I think this is wrong and I want they are decrypted automatically when I copy them back to my PC.

Could you please show me how to do this?

Thank you,


Hello!

The files on a USB stick will be decrypted, but onle if you decrypt them in advance, when you plug the stick and choose decrypt in the pop up window.

Thanks!


--------------------
In english: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces(RUS) | klnagchk log(RUS)
На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 | Трассировки KES8 | Отчет утилиты klnagchk

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bariait
post 19.04.2017 11:04
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QUOTE(Ivan Ponomarev @ 29.03.2017 16:17) *
Hello!

The files on a USB stick will be decrypted, but onle if you decrypt them in advance, when you plug the stick and choose decrypt in the pop up window.

Thanks!


There is no pop-up windows to allow you decrypting the USB. Just 02 options: Encrypt or Do not Encrypt.

Thank you!

This post has been edited by bariait: 19.04.2017 11:09
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Nikolay Arinchev
post 19.04.2017 11:37
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Hi,

You have to copy files to PC using special utility - Portable file manager.

Thank you!


--------------------
In english: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces(RUS) | klnagchk log(RUS)

На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Подписаться на новости о корпоративных продуктах

Please evaluate support help by using "Rating" option!
Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!
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bariait
post 19.04.2017 11:59
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QUOTE(Nikolay Arinchev @ 19.04.2017 11:37) *
Hi,

You have to copy files to PC using special utility - Portable file manager.

Thank you!


Dear Sirs,

Please see my first post

"When I use the memory stick, I am enable "Encrypt files" and I copy data to memory stick properly. It means files on memory stick are encrypted. That's ok.

But, when I copy these encrypted files on memory stick back to my PC, the files are not decrypted automatically. I think this is wrong and I want they are decrypted automatically when I copy them back to my PC."

In this case, I can not use Portable file manager. The PC with KES cannot run PMV, you know.

Thanks and Regards,

This post has been edited by bariait: 19.04.2017 12:07
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Nikolay Arinchev
post 19.04.2017 20:16
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Could you please confirm that this issue reoccurs if "Portable mode" is disabled?

Thank you!


--------------------
In english: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces(RUS) | klnagchk log(RUS)

На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Подписаться на новости о корпоративных продуктах

Please evaluate support help by using "Rating" option!
Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!
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bariait
post 20.04.2017 05:45
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QUOTE(Nikolay Arinchev @ 19.04.2017 20:16) *
Could you please confirm that this issue reoccurs if "Portable mode" is disabled?

Thank you!


No, Portable mode = Enabled.

However, Portable mode ONLY WORKs on PCs WITHOUT KES installed.

Thanks,

This post has been edited by bariait: 20.04.2017 05:55
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Ivan Ponomarev
post 20.04.2017 08:11
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Technical Support Engineer
********

Group: KL Russia
Posts: 1399
Joined: 8.07.2016
From: Москва




QUOTE(bariait @ 20.04.2017 04:45) *
No, Portable mode = Enabled.

However, Portable mode ONLY WORKs on PCs WITHOUT KES installed.

Thanks,


Hello!

Please collect the traces of KES while reproducing the issue.

Thanks!


--------------------
In english: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces(RUS) | klnagchk log(RUS)
На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 | Трассировки KES8 | Отчет утилиты klnagchk

Please evaluate support help by using "Rating" option!
Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!
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