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> Application wont run without first disabling Protection [Solved], KES 10.2.5.3201 Blocking rwrun60.exe until protection is disabled.
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ReginaldV
post 20.03.2017 14:32
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Hi

I need some help after doing the obvious exclusions on both client and server policy i'm left with no other option other than to pause protection and control on one of my clients.

KSC: 10.3.407
Client: 10.2.5.3201
Net Agent: 10.3.407

Application installed on single client runs a report using RWRUN60.exe located in C:\oracle\reports\BIN\

Turn laptop on.
login end user or Admin.
run report receive error unable to run RWRUN60.exe.
Pause protection and control.
run report works.
enable protection and control
Run report works and will continue to work until laptop is rebooted at which point we have to run through this process again.

So to summarize we are unable to run report until first trying then disabling protection trying again and then re-enabling protection until reboot when we do the same again.

Anyone have any suggestions.
Thanks.
Dave
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Kirill Tsapovsky
post 20.03.2017 14:35
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Group: KL Russia
Posts: 11362
Joined: 3.12.2013
From: Moscow




QUOTE(ReginaldV @ 20.03.2017 13:32) *
Hi

I need some help after doing the obvious exclusions on both client and server policy i'm left with no other option other than to pause protection and control on one of my clients.

KSC: 10.3.407
Client: 10.2.5.3201
Net Agent: 10.3.407

Application installed on single client runs a report using RWRUN60.exe located in C:\oracle\reports\BIN\

Turn laptop on.
login end user or Admin.
run report receive error unable to run RWRUN60.exe.
Pause protection and control.
run report works.
enable protection and control
Run report works and will continue to work until laptop is rebooted at which point we have to run through this process again.

So to summarize we are unable to run report until first trying then disabling protection trying again and then re-enabling protection until reboot when we do the same again.

Anyone have any suggestions.
Thanks.
Dave


Hello.

It is suggested that you add this application to the Trusted zone.
Please let us know the result.

Thank you.


--------------------
In English: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces | klnagchk log
На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!
Please evaluate support help by using "Rating" option!
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ReginaldV
post 20.03.2017 14:43
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QUOTE(Kirill Tsapovsky @ 20.03.2017 10:35) *
Hello.

It is suggested that you add this application to the Trusted zone.
Please let us know the result.

Thank you.



Screen shots are what added from policy in KSC.

full path to location is: c:\oracle\reports\BIN\RWRUN60.exe
Attached File(s)
Attached File  Scan_Exclusions.jpg ( 112,04K ) Number of downloads: 8
Attached File  Trusted_Application.jpg ( 140,25K ) Number of downloads: 11
 
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Kirill Tsapovsky
post 20.03.2017 14:46
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Technical Support Specialist
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Group: KL Russia
Posts: 11362
Joined: 3.12.2013
From: Moscow




QUOTE(ReginaldV @ 20.03.2017 13:43) *
Screen shots are what added from policy in KSC.

full path to location is: c:\oracle\reports\BIN\RWRUN60.exe


Unfortunately, KSC 10.3.407 does not interpret user defined path variables. Please use absolute paths instead.

Thank you.


--------------------
In English: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces | klnagchk log
На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!
Please evaluate support help by using "Rating" option!
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ReginaldV
post 20.03.2017 16:14
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QUOTE(Kirill Tsapovsky @ 20.03.2017 10:46) *
Unfortunately, KSC 10.3.407 does not interpret user defined path variables. Please use absolute paths instead.

Thank you.



Would this be the absolute path: C:\oracle\reports\BIN\?
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Kirill Tsapovsky
post 20.03.2017 16:17
Post #6


Technical Support Specialist
**************

Group: KL Russia
Posts: 11362
Joined: 3.12.2013
From: Moscow




QUOTE(ReginaldV @ 20.03.2017 15:14) *
Would this be the absolute path: C:\oracle\reports\BIN\?


Similarly to other entries, the "Path" field should look like
QUOTE(ReginaldV @ 20.03.2017 13:43) *
c:\oracle\reports\BIN\RWRUN60.exe


Thank you.


--------------------
In English: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces | klnagchk log
На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!
Please evaluate support help by using "Rating" option!
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ReginaldV
post 20.03.2017 16:36
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QUOTE(Kirill Tsapovsky @ 20.03.2017 12:17) *
Similarly to other entries, the "Path" field should look like

Thank you.



Worked thanks for your quick response.
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Kirill Tsapovsky
post 20.03.2017 16:37
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Technical Support Specialist
**************

Group: KL Russia
Posts: 11362
Joined: 3.12.2013
From: Moscow




QUOTE(ReginaldV @ 20.03.2017 15:36) *
Worked thanks for your quick response.


Thank you for your feedback!


--------------------
In English: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces | klnagchk log
На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!
Please evaluate support help by using "Rating" option!
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ReginaldV
post 20.03.2017 16:38
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QUOTE(Kirill Tsapovsky @ 20.03.2017 12:37) *
Thank you for your feedback!



How so i close the post?
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Kirill Tsapovsky
post 20.03.2017 16:40
Post #10


Technical Support Specialist
**************

Group: KL Russia
Posts: 11362
Joined: 3.12.2013
From: Moscow




QUOTE(ReginaldV @ 20.03.2017 15:38) *
How so i close the post?


The topic has already been marked as solved. No additional actions are required.

Thank you.


--------------------
In English: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces | klnagchk log
На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!
Please evaluate support help by using "Rating" option!
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ReginaldV
post 20.03.2017 17:15
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Thanks
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