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> Removing Licenses on Decommissioned PCs [In progress]
Shingi.BlueDOT
post 20.03.2017 11:56
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Hello,

I have a 100 user network in use if 96 nodes on their licence & I want to replace 26 of their endpoints with new laptops. how do I remove the licence key from the machines being removed from the network so that I add it onto the new ones. I have tried removing it physically from the License Tab of KES10 but some havent resolved to this effect on KSC. How do I resolve this?
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Kirill Tsapovsky
post 20.03.2017 12:08
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Posts: 11617
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From: Moscow




QUOTE(Shingi.BlueDOT @ 20.03.2017 10:56) *
Hello,

I have a 100 user network in use if 96 nodes on their licence & I want to replace 26 of their endpoints with new laptops. how do I remove the licence key from the machines being removed from the network so that I add it onto the new ones. I have tried removing it physically from the License Tab of KES10 but some havent resolved to this effect on KSC. How do I resolve this?


Hello.

For the license count to decrease, the workstations need to be removed from KSC database.
This means, after the hosts have been effectively disconnected from the network, they need to be deleted from their managed groups in KSC Console, then from Unassigned devices if necessary. You can check whether the host has been removed from the database by running a search for it on the server: this should not return any results.

Thank you.


--------------------
In English: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces | klnagchk log
На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!
Please evaluate support help by using "Rating" option!
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Shingi.BlueDOT
post 20.03.2017 12:33
Post #3


Advanced Member I
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Group: Members
Posts: 93
Joined: 4.09.2012
From: Zimbabwe




QUOTE(Kirill Tsapovsky @ 20.03.2017 10:08) *
Hello.

For the license count to decrease, the workstations need to be removed from KSC database.
This means, after the hosts have been effectively disconnected from the network, they need to be deleted from their managed groups in KSC Console, then from Unassigned devices if necessary. You can check whether the host has been removed from the database by running a search for it on the server: this should not return any results.

Thank you.


thanks,

let me try this and revert back to you
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Kirill Tsapovsky
post 20.03.2017 12:33
Post #4


Technical Support Specialist
**************

Group: KL Russia
Posts: 11617
Joined: 3.12.2013
From: Moscow




QUOTE(Shingi.BlueDOT @ 20.03.2017 11:33) *
thanks,

let me try this and revert back to you


Please let us know the results.

Thank you.


--------------------
In English: GSI report | AVZ report | KSC10 Traces | KES10 Traces | KSC9 Traces | KES8 Traces | klnagchk log
На русском: Отчет GSI | Лог AVZ | Трассировки KSC10 | Трассировки KES10 | Трассировки KSC9 |Трассировки KES8 | Отчет утилиты klnagchk

Пожалуйста, оцените оказанную помощь, используя опцию "Rating" в названии топика!
Please evaluate support help by using "Rating" option!
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