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Fred987

SMTP problem with Kaspersky Free, the recipient receive my mail, 30 times [Outlook}

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Hello,

When Kaspersky is installed and activate. Very very often, when I send a message, the recipient receive my mail, 10, 20, 30 times! Very bad when mail have attachment.

When I suspend Kaspersky, it's work.

I already reinstall Kaspersky Free and try on another PC and anoter Internet connection. Same problem.

How I can solve it?

Thanks

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Hello,

Sorry for delay

https://www.getsysteminfo.com/report/76158e04cf298c4876062e01bda1c584

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Hi,

Your GSI log doesn't reveal main conflcts.
I am not sure that Kaspersky is the cause of the problem.

Can you please check  your send/receive interval period.
If it is set to a very short period  and the message takes time to be sent,
then the next send action occurs before the message has been sent.

Also please switch to the new Kaspersky Community https://community.kaspersky.com/

 

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