flodina

Thank you. I have sent them the GSI and what you have told me, but no screenshot because there’s nothing to take a picture of, as there is no sign of Kaspersky anywhere. Thank you for your help

Thanks for your reply. Is that the GSI log?

Hi there, I just realised that I have been a time using my PC without kaspersky, simply because it dissapeared. I download again total security, I install it, I restart, still not there. I look for it in all the folders, there is no app no nothing. Nothing shows on the task bar either. It’s just not there. I am using the same version of windows ever since. I haven’t done any changes to the laptop (Lenovo Thinkpad T480). Does anyone know how to sort this? Many thanks.