Welcome to the Kaspersky user forum.   So you have a problem with your Kaspersky product? We need a bit of info to help you in the best possible way and the best way is to use the GetSystemInfo tool, it is highly recommended to use this tool, it will convert the quite large amount of mumjumbo into something easy to read and tell more about your system than possible to include (using sometimes spotty human memory) in a post...thus saving time. To post a GetSystemInfo (GSI) log, follow t