Jump to content

Recommended Posts

Okay, two issues here...

 

Most important - my HD crashed right after I installed on two computers. KIS is still running on the laptop (which didn't crash) but I'm having to run a trial on the desktop (new hd) and I no longer have access to the email with my activation number. Support simply *will not reply* to my request. I PAID for this product, what's with the support issue????? Rant aside, who do I ask for help with this aside from the attorney general? :dash1:

 

2nd, KIS has virtually crippled my desktop (XP Pro). KIS (trial until I can get relicensed) constantly uses all available cpu cycles when I start almost anything, forcing me to wait for several minutes until I can use the computer again. This is my 2nd renewal of Kaspersky and I'm about ready to dump it for NOD32 which never gave me any trouble, except for the fact that I paid for KIS and I want it to work. :icon20:

 

thanks, and sorry for ranting but I'm feeling *very* frustrated as my trial is almost up and support has not answered yet (3 weeks waiting for answer).

 

 

Share this post


Link to post

To recover your activation number, you should look here.

To figure out what´s going on with several minutes delay, post a GSI log.

Share this post


Link to post
To recover your activation number, you should look here.

To figure out what´s going on with several minutes delay, post a GSI log.

 

 

Thanks. I don't have a personal cabinet though. In fact I didn't know about the personal cabinet when I installed KIS. I thought I registered online, but maybe I didn't. For some reason I can't start one, the system doesn't recognize me and the information was on the hd that got replaced. I guess I'll try to read the outlook express file on the old hd, maybe I can't find the activation email.

 

I'll post a log in a bit, much thanks.

Share this post


Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.