spunky50

Windows Security Center says no virus protection

11 posts in this topic

Hi. I wanted to know if anybody else has a problem with the Windows Security Center saying that no virus protection is installed on the PC.

I am running the trial of Kaspersky Internet Security 7.0.1.325 and at times the red shield with the white x shows up in the start up application bar next to the clock in the lower right hand corner of my PC and tells me that Kaspersky is turned off and to go to the Windows Security Center to fix the problem. But the only way to get the message to go away is to have it unmonitered by my PC. When I open up Kaspersky Internet Security it says "Your Computer Is Protected" at the top and everything is enabled.

This started out happening only when I would first start up the PC and then after about five minutes or so after start up, the red shield with the white x would disapear and when I would go to the Windows Security Center It said it was enabled.

But now the red shield with the white x that tells me virus protection is disabled just stays there continually.

Is this problem only with the trial version or this certain build of Kaspersky Internet Security 7.0? If anybody else is experiencing this problem, is there a fix for it?

I ordered this product from amazon.com yesterday so I hope when I put in the one year licence key it causes this problem to go away.

Thanks in advance for the feedback.

 

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Do this:

 

1. Temporarily disable the WMI service (Windows management instrumentation) in: Start >Run > type: services.msc and in there find/stop WMI

 

2. Next delete the C:\windows\system32\wbem\repository folder, wait for it to recreate (can take a bit of time)

 

3. Restart the WMI service & restart the computer

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Is this problem only with the trial version or this certain build of Kaspersky Internet Security 7.0? If anybody else is experiencing this problem, is there a fix for it?

 

I have the same problem as yours on all my computers, using KIS 7.0 and 2009.

 

It only occurs when I first turn on the computer and Kaspersky is doing update it database.

 

Even KIS shown as your computer is protection but Windows Security Center says no virus protection.

 

I reboot computer again after the Kaspersky update, Windows Security Center went normal.

 

I am not sure if Kaspersky have issue the fixes ?

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Many will say this is a Microsoft problem - and in many cases it is. WMI is prone to becoming damaged. However I too experience this with KIS 2009, but not with my previous security software.

 

The solution for me was to just tell Security Center not to alert me or show the icon (Vista). If you're running XP -- you could just tell it that you have anti-virus software you'll monitor yourself.

 

If KAV/KIS does fail to run, or it is out of date, the program itself will tell you -- Security Center isn't needed.

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Sometimes this works itself out as you use the computer. You can also try CCleaner, a free utility, that among other things cleans parts of the folder described in post #2. Whatever you do make sure the "K" icon in the taskbar is red and keep opening the KIS GUI by clicking the "K" icon in the taskbar. The bar at the top should be green and telling you that "your computer is protected". If it is yellow or red there will be a "fix" button. Click that and it will tell you what to do. The whole problem with WSC is that sometimes it's right.

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Do this:

 

1. Temporarily disable the WMI service (Windows management instrumentation) in: Start >Run > type: services.msc and in there find/stop WMI

 

2. Next delete the C:\windows\system32\wbem\repository folder, wait for it to recreate (can take a bit of time)

 

3. Restart the WMI service & restart the computer

 

Could you define "a bit of time"? Same issue here, among others, and more than 20 minutes, and still no new Repository folder. If it can take a couple of hours, ok, but would like to have a general idea. Thanks.

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I've recently had this issue with KIS 2011 & Win 7 . I've tried the suggested fix but no joy. Anyone else having this problem?

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please download and install the latest build of 2011 version 11.0.1.400. the former build (232) had a problem with security center status and also database dates not being updated properly for it's own taskbar icon.

 

once the new build is installed, run update and reboot when requested. it will install patch 'a' and bring you right up to speed.

 

security center should work fine then.

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please download and install the latest build of 2011 version 11.0.1.400. the former build (232) had a problem with security center status and also database dates not being updated properly for it's own taskbar icon.

 

once the new build is installed, run update and reboot when requested. it will install patch 'a' and bring you right up to speed.

 

security center should work fine then.

 

Thanks for the reply.. it's working now.

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