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nothing_to_lose99

explorer and desktop can not load when windows start

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Hi All

 

I have trouble & need your help ASAP.

 

I've install Kaspersky Antivirus for Workstation 6.0

One day, my computer can't load the desktop, explorer and internet explorer when start up.

I can type Alt+Ctrl+Del to access to "windows task manager" only. And from there I start new task and open other applications.

I've been recovery by Windows XP boot CD, but has not effected. Every think is the same. (The same result when I use Ad-Ware and Registry Machanic).

 

Any idea

Thanks All

 

 

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Do you use Xp Pro SP2 ?! and which Version/build directly of KAV Workstation do you use also its of interest if there was another AV-Scanner installed before and which one that was!?

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Hi All

 

I have trouble & need your help ASAP.

 

I've install Kaspersky Antivirus for Workstation 6.0

One day, my computer can't load the desktop, explorer and internet explorer when start up.

I can type Alt+Ctrl+Del to access to "windows task manager" only. And from there I start new task and open other applications.

I've been recovery by Windows XP boot CD, but has not effected. Every think is the same. (The same result when I use Ad-Ware and Registry Machanic).

 

Any idea

Thanks All

 

Did you use some tweak utility like tweakXP or utility to customize windows skin?

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Link to post
Hi All

 

I have trouble & need your help ASAP.

 

I've install Kaspersky Antivirus for Workstation 6.0

One day, my computer can't load the desktop, explorer and internet explorer when start up.

I can type Alt+Ctrl+Del to access to "windows task manager" only. And from there I start new task and open other applications.

I've been recovery by Windows XP boot CD, but has not effected. Every think is the same. (The same result when I use Ad-Ware and Registry Machanic).

 

Any idea

Thanks All

...maybe you're facing with the "explorer false positive" issue.....

Bye

M.

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