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DBZFYAM

Manually uninstall Kaspersky Internet Security

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DBZFYAM   

A few months ago, I've installed a trial version of Kaspersky Internet Security. I uninstalled it after the trial expired. Today, I tried to upgrade to Windows Vista Ultimate, but got a error saying I need to uninstall "Kaspersky Internet Security Suite or Anti-Virus" before it can proceed with the upgrade (which cost me 180 euros). Does anyone know how I can manually remove all traces of KIS?

 

Thanks in advance for the help,

Stefan

Edited by DBZFYAM

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DBZFYAM   
Try to run the following:

http://support.kaspersky.com/faq/?qid=193239279

 

If that does not help, try to run Microsoft's MSI cleaner and delete traces of AVP, KAV or Kaspersky with it: http://download.microsoft.com/download/e/9...1bd/msicuu2.exe

 

Thanks for the fast response. Unfortunately the first one doesn't work (still getting the error after running it) and the second one does not list anything related to Kaspersky.

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dllznn   

Hi there everybody,

 

I've about the same trouble running Windows 2000 sp4. As I try to install KIS07 the installation windows tells me that " It needs to reboot the computer before installing KIS" and than a KIS window says that " KIS have produced an error (no mention about what kind of error), installation will be stopped". No matter how many times I reboot, the result is always the same. I've tried also all the suggestion above but no changes at all, and is 4 days I'm trying...

 

Someone could pease help me?

 

Thanks,

Zenone

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dawgg   
I've about the same trouble running Windows 2000 sp4. As I try to install KIS07 the installation windows tells me that " It needs to reboot the computer before installing KIS" and than a KIS window says that " KIS have produced an error (no mention about what kind of error), installation will be stopped". No matter how many times I reboot, the result is always the same. I've tried also all the suggestion above but no changes at all, and is 4 days I'm trying...

Someone could pease help me?

Click Start>Run>regedit... navigate to HKLM\Software\microsoft\windows\currentversion\run and delete any entry which looks like AVP_post_uninstall or AVP (anything similar)

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DBZFYAM   
Click Start>Run>regedit

click Edit>Find>Kaspersky and delete the keys which say Kaspersky

 

Deleted 2 keys/folders, but I still get the same error. Does it leave files behind after a uninstall? Or maybe something that has to do with the security center? Maybe Vista still sees those.

Edited by DBZFYAM

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dawgg   
Deleted 2 keys/folders, but I still get the same error. Does it leave files behind after a uninstall? Or maybe something that has to do with the security center? Maybe Vista still sees those.

Kaspersky usually removes all files and if there is a problem, the removal tools almost certainly will rid the leftovers if there are any.

Good idea, you can attempt to do refresh the security center

:

1. Temporarily disable the WMI service (Windows management instrumentation) in: Start >Run > type: services.msc and in there find/stop WMI

2. Next delete the C:\windows\system32\wbem\repository folder

3. Restart the WMI service & restart the computer

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dllznn   
well for the must reboot. you have to delete the avp6_post_uninstall key (it's displayed like a folder on the left side, proceed with deleting as you would a folder).

it should be located as a subkey (like a subfolder) of HKey_Local_Machine\Software\microsoft\windows\currentversion\run or under runonce

 

 

Wow it works!! Thank you so much guys for the help.

Zenone

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