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syafril

Error changing path in KSC 10

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please anyone can guide me how to change path name like my attachment

Screenshot_1.png

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Hello!

Please provide the KSC exact version and the step you use to change the path. 

Thanks!

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my current version is Kaspersky Security Center 10.5.1781

my step is
- click on "server propertise" (pic no 1)

- click on " advanced"

- click on "administration server shared folder"

- click on "change" (pic no 2)

- i choose current shared folder (pic no 3) and then pop-up failed messages (pic no 4)

 

the whole problem is that hostname in current setting is my old server hostname "KSC-*****" but my server hostname right now is "KAS-*****" so how do i change that?

 

1.png

2.png

3.png

4.png

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1 час назад, syafril сказал:

my current version is Kaspersky Security Center 10.5.1781

my step is
- click on "server propertise" (pic no 1)

- click on " advanced"

- click on "administration server shared folder"

- click on "change" (pic no 2)

- i choose current shared folder (pic no 3) and then pop-up failed messages (pic no 4)

 

the whole problem is that hostname in current setting is my old server hostname "KSC-*****" but my server hostname right now is "KAS-*****" so how do i change that?

 

Hello!

Please also provide us with the full GSI from KSC server.

Thank you!

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3 hours ago, Dmitry Parshutin said:

Hello!

Please also provide us with the full GSI from KSC server.

Thank you!

i already do GSI and got .zip file and which one i must show the log

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