Jump to content
HD

Failed to receive file error

Recommended Posts

Dear Support,

There is an issue while running "Database Update" task, on 90% of devices it is failing with "Failed to receive file" error. I have tried following things:

-Recreated the "Database Update" task.

-Divide the task in 8-10 OUs and set the schedule time different from others.

-Cleared the database repository and downloaded it again,

-Selected "Automatically assign update agents", automatically numerous update agents have been assigned.

-Set the Randomization time to 50-60 minutes.

Versions used:
KSC 10.5 Patch A

KES 11.0.1 

Network Agent 10.5

 

Kindly note that on few devices the "Database Update" task is successfull on 10-15% of devices while on remaining devices it is failing.

Kindly guide. Thanks

Share this post


Link to post

Hello!

Please provide a full GSI report with eventlogs from the problematic machine. 

Thanks!

Share this post


Link to post

×
×
  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.