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Matthew Elvey

kav going nuts - using up all resources - ~8000 open files!

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Posted (edited)

 

[19-03-22@08:34] # lsof >/var/log/lsofmadness #run as root

[19-03-22@08:34][ /var/log]$ grep kav lsofmadness | grep Absinthe | wc
    3537   31833  621981
[19-03-22@08:34][ /var/log]$ grep kav lsofmadness | grep Contacts | wc
    4124   45366 1008861
[19-03-22@08:35][ /var/log]$ grep kav lsofmadness | grep -v Contacts | grep -v Absinthe | wc
     928    9217  157034
[19-03-22@08:37][ /var/log]$ wc lsofmadness
   17669  169119 3215531 lsofmadness
[19-03-22@08:38][ /var/log]$ grep BA51A19D lsofmadness | wc
    1715   18792  423610
[19-03-22@08:39][ /var/log]$ grep D79E3194 lsofmadness | wc
    2357   25855  575623

 

Thousands of lines like this

kav         113            root 1429r      REG                1,1        1574            21259078 /Users/mre/Documents/Contacts - 05-28-2017.abbu/Sources/BA51A19D-1121-496C-82A3-ADC8DCE3FEAE/Metadata/102D51A6-6260-496B-B103-A27CC8F69A79:ABPerson.abcdp
kav         113            root 1430r      REG                1,1       24156             2123666 /Applications/Absinthe.app/Contents/MacOS/data/9A405/iPad2,3/fsgen/fsgen
kav         113            root 1431r      REG                1,1        1345            21259079 /Users/mre/Documents/Contacts - 05-28-2017.abbu/Sources/BA51A19D-1121-496C-82A3-ADC8DCE3FEAE/Metadata/10469FA2-B4FE-456A-AC63-31365B8A52AB:ABPerson.abcdp
kav         113            root 1432r      REG                1,1       24492             2123667 /Applications/Absinthe.app/Contents/MacOS/data/9A405/iPad2,3/fsgen/fsgen-bootstrap
kav         113            root 1433r      REG                1,1        1895            21259080 /Users/mre/Documents/Contacts - 05-28-2017.abbu/Sources/BA51A19D-1121-496C-82A3-ADC8DCE3FEAE/Metadata/10493093-5EF4-4F93-82D7-CE1A2FA65666:ABPerson.abcdp
kav         113            root 1434r      REG                1,1          12             2123668 /Applications/Absinthe.app/Contents/MacOS/data/9A405/iPad2,3/fsgen/sb_evaluatehook.bin
kav         113            root 1435r      REG                1,1        1782            21259081 /Users/mre/Documents/Contacts - 05-28-2017.abbu/Sources/BA51A19D-1121-496C-82A3-ADC8DCE3FEAE/Metadata/1049A02F-81CA-43F7-84F2-DEEDD01CFC41:ABPerson.abcdp
kav         113            root 1436r      REG                1,1         256             2123669 /Applications/Absinthe.app/Contents/MacOS/data/9A405/iPad2,3/fsgen/sb_evaluatehooker.bin
kav         113            root 1437r      REG                1,1        3315            21259082 /Users/mre/Documents/Contacts - 05-28-2017.abbu/Sources/BA51A19D-1121-496C-82A3-ADC8DCE3FEAE/Metadata/1125B3FD-C7C9-4152-96FF-D7120FAD12F3:ABPerson.abcdp
kav         113            root 1438r      REG                1,1         116             2123670 /Applications/Absinthe.app/Contents/MacOS/data/9A405/iPad2,3/fsgen/shellcode.bin
kav         113            root 1439r      REG                1,1        1895            21259083 /Users/mre/Documents/Contacts - 05-28-2017.abbu/Sources/BA51A19D-1121-496C-82A3-ADC8DCE3FEAE/Metadata/1144FCFA-87A6-4487-B9AA-E8AE8E5F06B9:ABPerson.abcdp
kav         113            root 1440r      REG                1,1         512             2123671 /Applications/Absinthe.app/Contents/MacOS/data/9A405/iPad2,3/fsgen/sysent_1c50
kav         113            root 1441r      REG                1,1        1557            21259084 /Users/mre/Documents/Contacts - 05-28-2017.abbu/Sources/BA51A19D-1121-496C-82A3-ADC8DCE3FEAE/Metadata/11571963-3F0F-4D52-AE06-4D642F252441:ABPerson.abcdp
kav         113            root 1442r      REG                1,1           8             2123672 /Applications/Absinthe.app/Contents/MacOS/data/9A405/iPad2,3/fsgen/zfreehook.bin

Edited by Matthew Elvey

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FYI: No answer here, so

2 hours later, I reached out for support via chat.  After 2 chats, I was sent to kas.pr/cfr. In queue.  Bad UI.  I'm #4 in queue.  Every couple minutes it updates me : Your position in queue is 4.  And beeps.  I wish it only beeped if there was you know, like uhh, some new info! <_<

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Posted (edited)

That frustration has led to further disappointment.  They connected to my system after an hour or so and just tried to download KLLogsGather.zip and run the script within.  It didn't work when they tried to run it, but I ran it for them and sent them the resulting file, and they said they'd email me.  Well, that was four hours ago. No reply yet. (And I just noticed from their last emails (4,6 hours ago): Subject: Kaspersky - Support INC0000102937xx Rudimentary questions about product functionality
So kav going nuts - using up all resources - over 8000 open files! is a rudimentary question?  Well, then why is it taking hours to get a response?  Hopefully someone realized it's not rudimentary and is looking into it.

-_- Remaining hopeful.

Edited by Matthew Elvey
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