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koomenator

Outlook Add-in 32/64bit questions

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Some competitors are saying the Kaspersky outlook add-in for Windows 10 and windows 7 is a 32bit add-in and will not work with the 64bit outlook clients.  Is this true?

If there are two different outlook add-in for win7 or win10 OS, then how does is know what version of the outlook add-in to install?

Question came up since we are planning on upgrading to users from 32bit office 2016 versions to 64bit version of office 2019 and need to know the Kaspersky outlook add-in will work.

I noticed when installing the latest Security 10 for win server software, I saw the server installer had two versions (32bit and 64bit) of the outlook client add-in (see attached pic).  Are these add-ins different than the desktop client versions?

And yes I have already called the support line using my company number and nobody could answer these questions.

kav outlook plugin.JPG

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Please clarify.  Is there only one Kaspersky outlook add-in is used for either 64 or 32 office on windows 10 64bit system?

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10 часов назад, koomenator сказал:

Please clarify.  Is there only one Kaspersky outlook add-in is used for either 64 or 32 office on windows 10 64bit system?

Hello!

Outlook plugin works with inbound and outbound mail with both outlook versions. Restrictions applies to on demand scan with enabled option 'Scan mail'

Thank you!

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В ‎22‎.‎03‎.‎2019 в 18:33, koomenator сказал:

Some competitors are saying the Kaspersky outlook add-in for Windows 10 and windows 7 is a 32bit add-in and will not work with the 64bit outlook clients.  Is this true?

If there are two different outlook add-in for win7 or win10 OS, then how does is know what version of the outlook add-in to install?

Hello,

There are two versions of Outlook plug-ins - one is used in the server protection product (KSWS, the one you used in your screenshot), another is used in Endpoint Protection solutions (KES). The plug-ins are very different and have different limitations.

Regarding the screenshot - the KSWS has two plug-ins, one is for installing on machines with 32-bit Outlook, another is for 64-bit Outlook. The "will not work with the 64bit outlook clients" rumour that you cite is related to the KES Outlook plugin, and as Dmitry Parshutin mentioned above, while there are restrictions for the KES plugin, they're not as simple as "it will not work".

Hope this clears things up!

 

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