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Agent Error 8024400d SOAP_E_CLIENT error

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Find vulnerabilities and Required updates task gives this error

System patch management: Windows Update Agent error 8024400d ("SOAP_E_CLIENT - SOAP client found the message was malformed; fix before resending.") #1181 (-2145107955) COM error 0x8024400D (wcode: 0) ''<5xppaALmx6aaJAgipsaZj0>Error information: 1181/-2145107955 (COM error 0x8024400D (wcode: 0) ''), .\vapm\wua_manager.cpp, 1833.

I saw this error on many computers. 




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Kaspersky Endpoint Security for Windows and versions

Network Agent 10.5.1781

Kaspersky Security Center 10 

We use Administration Server as WSUS server. We have task "Find vulnerabilities and required updates". It runs daily. Every day it gives an error when it reaches "Running (15%)" as you can see in the image.  The task always completes with error on most of the computers.

We saw this problem after upgrade. The problem didn't exist when we had Network Agent 10.4 and Kaspersky Endpoint Security 10


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We installed new version on server. After installation complete it asks to convert old policies and tasks to new ones. we converted old tasks and policies to new ones automatically.

We created stand alone package and we created task for upgrade Kaspersky Endpoint Security and Network Agent as a stand-alone package.

We upgraded to new versions via task.


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