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moldova-farming

ERR_SSL_PROTOCOL_ERROR _ Chrome

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Hello everyone , 

Most likely this thread may be already resolved on this forum but i didn't find any solution to my problem, yet.

The issue appears when I try to reach the page that redirect to my workspace. The error I get from the browser is the following :

This site can’t provide a secure connection s095.cloud.kaspersky.com sent an invalid response.
Try running Windows Network Diagnostics.
ERR_SSL_PROTOCOL_ERROR.

On my workstation i have installed the following product :

 

1182956438_Kcloudendpointsecurity.jpg.2c7262c9bb3673748c74035e0d07ae91.jpg

 

The browser version is : Version 72.0.3626.96 (Official Build) (64-bit).

Can you guys help me and guide me on the steps i have to take fix this issue ?

Thank you for your support.

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Hello!

Please choose the policy in use and click onto export. 

After this please share us this policy.

Thanks!

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Hi guys,

I hope this will help you.

I really searched everything into the app, but i didn't find a link or a button associated with policy to export. I have a Cloud Management Solution and not a On-Premise Management Solution.

Thank you!

policy.jpg

kaspersky settings.cfg

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Hi all, 

All is ok now. The issue was caused by an incorrect rule in my router firewall.

I can now connect to my workspace in the cloud management console.

Thank you for your time and support

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