HD Posted February 10 Dear Support, There is an issue that Data Encryption task is not running, hence encryption policy are not applying. I have uninstalled/reinstalled the KES 11 application, also tried to change the components and installed all encryption components but still no improvement. I am using Advanced license and checked all relevant settings in policy as well. Kindly find the attached snaps and GSI report from affected host. Thanks Affected machine is on WORKGROUP. KSC version: 10.5 GSI report link: https://www.dropbox.com/s/jyyawmbwirnxz45/GSI6_TISS-LTP-00165_Hamid Ali_02_11_2019_01_20_43.zip?dl=0 Share this post Link to post
Dmitry Parshutin Posted February 11 4 часа назад, HD сказал: Dear Support, There is an issue that Data Encryption task is not running, hence encryption policy are not applying. I have uninstalled/reinstalled the KES 11 application, also tried to change the components and installed all encryption components but still no improvement. I am using Advanced license and checked all relevant settings in policy as well. Kindly find the attached snaps and GSI report from affected host. Thanks Affected machine is on WORKGROUP. KSC version: 10.5 GSI report link: https://www.dropbox.com/s/jyyawmbwirnxz45/GSI6_TISS-LTP-00165_Hamid Ali_02_11_2019_01_20_43.zip?dl=0 Hello! Please attach active policy export and make sure that this policy working with needed computers. Thank you! Share this post Link to post
HD Posted February 11 2 hours ago, Dmitry Parshutin said: Hello! Please attach active policy export and make sure that this policy working with needed computers. Thank you! Dear Support, Policy is enforced and it is showing success after applying the policy. Kindly find the attached policies. Thanks KES 11 (Removable Drive Encryption).klp Network Agent Policy.klp Share this post Link to post
Dmitry Parshutin Posted February 11 1 час назад, HD сказал: Dear Support, Policy is enforced and it is showing success after applying the policy. Kindly find the attached policies. Thanks KES 11 (Removable Drive Encryption).klp Network Agent Policy.klp Hello! Can you please describe what kind of encryption you need to deploy. Now, as following from the policy, you have enabled only Removable drives encryption. Thank you! Share this post Link to post
HD Posted February 11 45 minutes ago, Dmitry Parshutin said: Hello! Can you please describe what kind of encryption you need to deploy. Now, as following from the policy, you have enabled only Removable drives encryption. Thank you! Dear Support, I want to apply removable drive encryption, but even after enforcing the policy its still not effective. I have also tried to enforced File Level encryption but still that is not working. I guessed that maybe Data Encryption task is not running so it might be the issue. Thanks Share this post Link to post
Konstantin Antonov Posted February 11 Did you test removable drive encryption with any removable drive? Does it prompts the user for confirmation of the encryption operation? Thank you! Share this post Link to post
HD Posted February 11 8 minutes ago, Konstantin Antonov said: Did you test removable drive encryption with any removable drive? Does it prompts the user for confirmation of the encryption operation? Thank you! Yes, i have ejected and re inserted the USB drive many times but its still not prompting any option to encrypt the USB content. Also for verification i have applied File Level Encryption but thats not working also. Thanks Share this post Link to post
Ivan.Ponomarev Posted February 11 Have you also performed the mentioned above test? Thanks! Share this post Link to post
HD Posted February 12 6 hours ago, Ivan.Ponomarev said: Have you also performed the mentioned above test? Thanks! Dear Support, Yes i have performed the above test but no success, Data Encryption task on this machine is continuously not running maybe this could be the reason, although i have reinstalled the KES 11 and changed the application component but this is also not helping, Thanks Share this post Link to post
Dmitry Parshutin Posted February 13 1 час назад, HD сказал: Dear Support, Waiting for your response. Thanks Hello! Please describe step by steps all actions that you performed duting this test. Thank you! Share this post Link to post
