Kaspersky endpoint center 10

[Manalalkremi]

Hello there,

 I hope that I will finds my answer here, I have a problem in Client devices some of them work will and the other not respond it is given me a message (the device inaccessible) or hanging with other message like ( wating for connecting) and still not respond to this updates 

kaspersky= 11.0

Agent= 10.5

 

 

Edited February 9, 2019 by Manalalkremi

[Manalalkremi]

50 minutes ago, Manalalkremi said:

Hello there,

 I hope that I will finds my answer here, I have a problem in Client devices some of them work will and the other not respond it is given me a message (the device inaccessible) or hanging with other message like ( wating for connecting) and still not respond to this updates 

kaspersky= 11.0

Agent= 10.5

 

 

 

[Nikolay Arinchev]

Hi,

Could you please provide us with some creenshots that shows the issue?

Also, please provide us with GSI log from one of affected hosts.

Thank you!

[Manalalkremi]

https://www37.online-convert.com/dl/web2/download-file/62db841c-57ec-49e4-b15e-00525a7778f5/E1051B8B-CF86-43B3-9164-FAD1576C669A.bmp 

This one of the issue I hope it’s clear

[Dmitry Parshutin]

6 часов назад, Manalalkremi сказал:

https://www37.online-convert.com/dl/web2/download-file/62db841c-57ec-49e4-b15e-00525a7778f5/E1051B8B-CF86-43B3-9164-FAD1576C669A.bmp 

This one of the issue I hope it’s clear

Hello!

19 часов назад, Nikolay Arinchev сказал:

Also, please provide us with GSI log from one of affected hosts.

 

[Manalalkremi]

What is GSI ?

I am sorry put I still learning about it , so can you please tell what it is to give you more info 

Thank you.

[Konstantin Antonov]

Thank you!