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Manalalkremi

Kaspersky endpoint center 10

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Hello there,

 I hope that I will finds my answer here, I have a problem in Client devices some of them work will and the other not respond it is given me a message (the device inaccessible) or hanging with other message like ( wating for connecting) and still not respond to this updates 

kaspersky= 11.0

Agent= 10.5

 

 

Edited by Manalalkremi

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50 minutes ago, Manalalkremi said:

Hello there,

 I hope that I will finds my answer here, I have a problem in Client devices some of them work will and the other not respond it is given me a message (the device inaccessible) or hanging with other message like ( wating for connecting) and still not respond to this updates 

kaspersky= 11.0

Agent= 10.5

 

 

 

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Hi,

Could you please provide us with some creenshots that shows the issue?

Also, please provide us with GSI log from one of affected hosts.

Thank you!

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6 часов назад, Manalalkremi сказал:

Hello!

19 часов назад, Nikolay Arinchev сказал:

Also, please provide us with GSI log from one of affected hosts.

 

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What is GSI ?

I am sorry put I still learning about it , so can you please tell what it is to give you more info 

Thank you.

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