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KES 11.0.0 is inactive after update

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after automatically updating KES for Windows on Win10 computers  from to I get on some computers error "Protection is off, Sec app is not running"

In the properties of such devices KES 11.0.0 is inactive
If I want to start it, I get

"failed to start apploication

Reason application is not installed correctly on the computer"

Task "Installation" runs in "The app has already been installed, no further operations are required"

The only way I found to fix it deinstall the damaged app with the removertool and install it again manually.

Network Agent Version is 10.5.1781


How can I fix it?





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Could you please provide us wiht KES installation logs(after upgrade) from one of the hosts with that malfunction?

Thank you!

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