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Rick_Nanaimo

Subscription renewal Canada, price $139.99 CAD versus $179.99USD

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I had signed up for automatic license renewal but fortunately the credit card will expire before the renewal date. Instead of the renewal price of $139.99 CAD I was to be billed the special offer of $179.99 USD or about $240 CAD plus bank charges. Firstly I will not do business with any company that tries to use USD in Canada and how did this offer pass even the most basic checks. I will definitely not be allowing automatic renewal as there is no way to know that this situation will not occur next time, and if the credit card was still valid the charge would simply have gone through

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@ Rick_Nanaimo :  Must be an error with the charging amount. Just saw the Cda

 kaspersky official website it has the KIS = Kaspersky Internet Security 19 at

$52.99 : Are you renewing for more than a year..?  Now regarding to pay

 US Dollars it sounds unusual..in any case is better to contact them

thru this link :  https://support.kaspersky.com/b2c/CA 

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Thank you for the link and yes, renewing for three years. I still question how many others have had this same issue and been automatically overcharged.

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:)Thanks Rick for post back : Again with the charge for 3yrs. Renewal is

kind of fair deal : the Cadn $$ is @ 0.76 of US dollar and as..You know

antivirus forums are mostly for Questions and Answers of bugs on

the software . So to get an accurate reply - open the link provided

above, next click the 2nd image called "Installation & Activation"

it'll display different methods to contact Tech Support

and ask about these automatically charges

Edited by i n d i o

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