KRD 18 can not see local disk target

[Brian77]

Hi buddy, i had problem using krd18. I used USB for booting KRD(with refuse application). but I did not see my local Drive for scaning from malware. I'd trying to add target but, krd18 cannot see my drive. please help me. thank you

Edited January 29, 2019 by Brian77
broken image, re-upload image

[Brian77]

image no.3 & 4

[Andrey Kirzhemanov]

Hi,

Please, create and attach hardware info report (for details see https://support.kaspersky.com/14234).

[Brian77]

Hi andre,

thanks andre, but where I can upload the hardware information?

[Andrey Kirzhemanov]

2 часа назад, Brian77 сказал:

but where I can upload the hardware information?

You can add hardware info into your forum message.