Jump to content

Change Firewall Settings for network

Recommended Posts

I've been trying to update a Tomtom device, but the update keeps freezing.  I've found out that this is probably because of my Kaspersky firewall settings, which is detecting the tomtom as a public network and therefore blocking it.  I also found out that one way to fix this is to go into the firewall settings and change the network from 'public.'  However, I can't do this!  When I click on 'edit', all the options except for 'public' are greyed out and I can't make any changes.  I've done some screen captures of what it looks like in case this helps.

On the 'kaspersky image: my problem is with the 'internet' under the 'Other Networks' heading.  This is the tomtom.  But, when I try to edit that, I can't make any changes.  I hope this all makes sense!

Can anyone help please?  



Share this post

Link to post

Welcome. Not sure this is a Kaspersky issue and maybe Off Topic on this Forum.
Is the USB cable directly connected into a USB port on the computer and not into a USB hub.
Also , updating TomTom takes a long time and  looks like "freezing" but isn't ...

Share this post

Link to post

There's no USB cable connected anywhere.  I think you're asking if the Tomtom is connected to my computer, but it isn't.  It updates via wifi.  The tomtom is definitely freezing. 

And regardless, I still would like to know why I can't change the settings for the network in Kaspersky.  How is that not a Kaspersky question?


Share this post

Link to post

With the greatest of respect, Berny, that doesn't tell me anything that I don't already know.  As you can see by my screen caps, I've got that far.  What I'm saying is that when I go into the settings, it won't let me change the settings for the Other Network/Internet (the one right at the top). I am apparently connected to this other network and, unless this is the tomtom, I have no idea what it could be.  I'm sure that it is the tomtom because it says that this other network was created at the time when I first started setting up the tomtom.  And if it is the tomtom, then I need to be able to make it a trusted network, apparently.  What I'm asking is how to do this.

Or, alternatively, if you can tell me what this other network is.

I do appreciate that you're trying to help, and I'm grateful for that.

Share this post

Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.