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.xlsx files detected as HEUR:Exploit.MSOffice.Generic

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Hi Guys trust all is well..

please assist with issue that im facing for some reason , kaspersky quarantined some files of a client...i tried cleaning the PC but all looks fine,i tried restoring the files back but it keeps going to the quarentine status...I tried all i know but cant fix it...The files dont have any viruses and funny thing about this is that it only took specific files from a folder so i dont know what to do..I tried to google ,youtube but no one seems to have resolved this issue


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