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renewal licence

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I purchased a new licence for this program, but when i try to renew the new code, i get "This activation code has already been added to your My Kaspersky Account". When i login to my account, it said "not in use, 367 days left "... 

How do i have to do this actually ? 

I tried to log off and relog to password manager, uninstall, reinstall, nothing seems to work :(

Any suggestions ?

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