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katrin.sy

Closed parent account still blocking kids content!

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Hello,

Recently, I have deleted one of our old accounts (parent) because I created a new one but forgot to disable it for the kids before deleting it.

Now, I lost the access to the parent settings and the kids are blocked and not able to disable it.

Please advise!

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The account is already closed. shall I create a new account for just contacting the support? I closed all my accounts including the new ones!

Edited by katrin.sy

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