RickH Posted December 5, 2018 I recently changed from KIS to Total Security and when i did I was no longer able to see my network map. I am on windows 7 pro (x64). When i removed kaspersky total security from my system completely, the network map worked again, so it is definitely the program doing this. Is there anything I should know or is it just something I have to live with (or in my case NOT!) Share this post Link to post
i n d i o Posted December 5, 2018 Report what version of KT Security did you install..? 18.0.0.405 or 19.0.0.1088 when try to view the Network map - is there any Error message on screen if not : Restore KTS to its default settings it may fix the problem To restore KTS settings open KTS mainWindow >> click settings >> scroll Down and click the "Manage settings" link : From displayed Drop-down menu >> select Restore Settings >> click [Next] to finish Restore : Try now the Network map view Share this post Link to post
Berny Posted December 5, 2018 Welcome. Also and in addition to above suggestion from indio can you please also check this : Kaspersky > Settings > Protection > Firewall > Configure packet rules > Local services (TCP) > Ricghtclick > Edit > Action : "Allow" > Save > Local services (UDP) > Ricghtclick > Edit > Action : "Allow" > Save Please reboot your system after above setting modifications. Share this post Link to post