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Log Name:      Kaspersky Event Log
Source:        kladminserver
Date:          12/4/2018 11:31:22 AM
Event ID:      1
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      perltd.com
Description:
Database error occured: #1950 (1105)JK Generic db error: "1105 '{42000} Could not allocate space for object 'dbo.TransEventsDetails'.'PK__TransEve__DF98CDDD0B91BA14' in database 'KAV' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.; Could not allocate space for object 'dbo.TransEventsDetails'.'PK__TransEve__DF98CDDD0B91BA14' in database 'KAV' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.' LastStatement='sp_te_postpone_event'"

 

KSC version  10.5.1741

Around 300 network devices connected to server

already tried to shrink database but does not help this is happening after upgradation of Server to this version.

 

Siddhartha

 

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Hi,

At first make sure that it is enough space on the device where the database is located or the limitation on the database size is reached, and that there are no errors in the SQL Server's ERRORLOG* files. Then check the database contents. The most typical reason of large database size is a too large stream of events from hosts. Make sure that unneeded events are turned off in policies for all managed products. Delete unneeded events by means of the Administration Console. 
If deleting of unneeded events by means of the Administration Console is impossible (for example, the Administration Server fails to start due to database size limit) then following solution are possible.
     Restore from the latest backup:
        - Uninstall Administration Server 
        - Install Administration Server 
        - Restore from the latest backup by means of the klbackup utility
        - Turn off saving unneeded events. 

Thank you!

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