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martinez99

KSWS 10.1. 1.746 - Object not processed. Read error

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Hello,

This server is my customer machine. He told me that there is no Dedup service.

 

Edited by martinez99

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3 часа назад, martinez99 сказал:

This server is my customer machine. He told me that there is no Dedup service.

Can you please collect KSWS traces during the problem reproduction? And also the KLAM driver traces during the reproduction. To start the KLAM tracing please do this:

logman start klam -p {62A7289C-396F-4C63-B2B4-27BEEFB51FF6} 0x08000000 0x3 -o ".\klam.etl" -ets

Then turn on KSWS traces (as described here: https://support.kaspersky.com/12659 ), and reproduce the error. After that, stop KSWS tracing and stop KLAM tracing with this command:

logman stop klam -ets

And send me resulting files. Thanks in advance!

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In the traces I can see this error:

ERROR_NO_SYSTEM_RESOURCES

1450 (0x5AA)

Insufficient system resources exist to complete the requested service.

Looks like there was a period of some resource starvation on the system. Maybe the Windows Event Logs can give more information about this.

 

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