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givethisWave

Cant Activate Light Agent 4.0

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Hi guys its me again, im having a server whit this warnings:

image.png.901923e0505ba38e1d95eb62cd03ff50.png

Im trying to get rid of all of those but it seems that im using the wrong task which is:

image.png.ae09dc34f5976c6a6793baac1845bd40.png

I see the other Task which is 4.0 Light Agent without protection server, but that task doesnt have database update or key activation or something.

The server has this apps installed on it:

image.png.14f018f457d71cef70e05baef63430b4.png

 

Can you guys help me on this one?

 

THANKS!

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7 часов назад, givethisWave сказал:

Hi guys its me again, im having a server whit this warnings:

 

Im trying to get rid of all of those but it seems that im using the wrong task which is:

 

I see the other Task which is 4.0 Light Agent without protection server, but that task doesnt have database update or key activation or something.

The server has this apps installed on it:

 

 

Can you guys help me on this one?

 

THANKS!

Hello!

Please specify the version of KSC and provide us with the full GSI from KSC server

Also, describe your infrastructure

Thank you!

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Im using:

Kaspersky Security Center
AO Kaspersky Lab
Version: 10.5.1781

I will send the Logs to the Account that you told me to in previous cases.

 

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Isnt here a way to solve this?

I dont have an Account in CompanyAccount.

I have servers with the error of License term expired, i need the protection.

I have the licences , like a lot of licences.

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Hello!

You can create an account at companyaccount.kaspersky.com

Also please tell us wha remains of KSV 4 do you have installed? 

Thanks!

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hace 4 horas, Ivan.Ponomarev dijo:

Hello!

You can create an account at companyaccount.kaspersky.com

Also please tell us wha remains of KSV 4 do you have installed? 

Thanks!

The KSC 10 Console is installed fresh, the only that i have in 4.0 are the agents on the servers

The light agent 4.0 its installed on each server:

image.png.491ee9aadbdb882776cb8ddff1b6737e.png

 

Those 2 i got installed.

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15 часов назад, Ivan.Ponomarev сказал:

You can create an account at companyaccount.kaspersky.com

Hi,

Do you have any problem with this?

Thank you!

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hace 6 horas, Konstantin Antonov dijo:

Hi,

Do you have any problem with this?

Thank you!

Yes, because i dont have the keys, i mean i have the keys but allready in the Console, so i dont really have the Keys or the activation files, im working on a console that some dude put together and its not working well.

Thats why im not able to create an account.

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hace 2 minutos, Nikolay Arinchev dijo:

You can find the plagin within installation package.

I dont have it because i didnt make the first installation of the KSC Console im jsut administrating a mess that someone left me.

Is there a place to download the plugin alone or something?

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hace 3 horas, Nikolay Arinchev dijo:

No, there should be o problem.

You can learn more here -  https://support.kaspersky.com/14609

Allready installed the 5.0 in a Server but it goes to the server with no key and appears not activated. And when i send the App Activation task it didnt get the key the lightagent.

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hace 23 horas, Nikolay Arinchev dijo:

No, there should be o problem.

You can learn more here -  https://support.kaspersky.com/14609

Should i do another thing? I installed the Light Agent 5.0 But the tassk to activate the App is not working because the app still not activated.

It there another step that im missing?

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48 минут назад, givethisWave сказал:

Should i do another thing? I installed the Light Agent 5.0 But the tassk to activate the App is not working because the app still not activated.

It there another step that im missing?

Hello!

Can you please create a Key usage report in your KSC, that shows usage of keys that installed in KSC storage.

Thank you!

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