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dkamp

McAFee Drive Encryption

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When installing KES 11.0.0.6499 it is Removing the McAfee Drive Encryption Agents. After that the McAfee Agent has to be Reinstalled.

In my Installation Package i do have the Check selected for "Uninstall incompatible applications automatically".

Is there a Way to have it Checked but Exempt the two  (McAfee Agent (generic) and McAfee Agent 4.0.0.1496)?

or is there a work around i can perform for the Laptops with McAfee Disk Encryption?

David

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1 hour ago, dkamp said:

When installing KES 11.0.0.6499 it is Removing the McAfee Drive Encryption Agents. After that the McAfee Agent has to be Reinstalled.

In my Installation Package i do have the Check selected for "Uninstall incompatible applications automatically".

Is there a Way to have it Checked but Exempt the two  (McAfee Agent (generic) and McAfee Agent 4.0.0.1496)?

or is there a work around i can perform for the Laptops with McAfee Disk Encryption?

David

Hello.

Unfortunately, it is not possible to exempt particular entries from KES cleaner during installation.

Since the McAfee Agent is categorized as incompatible with KES, KES will not install unless the Agent is removed, automatically or otherwise.

To skip compatibility check completely, you can create a separate deployment package that runs setup with MSI properties SKIPPRODUCTCHECK=1 and SKIPPRODUCTUNINSTALL=1 (command line options to append to setup.exe: /pSKIPPRODUCTCHECK=1 /pSKIPPRODUCTUNINSTALL=1).

https://support.kaspersky.com/10539

Thank you.

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