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martinez99

Error code: 00000003 during Install update task

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Hello,

During Install update task running and updating test machine with KES 11.1 I get Error code: 00000003 in description field. Task have status complited but database on device are old. First update from KSC after installation of KES 11.1 was performed OK.

image.png.90f827966b3b3013a77b491e84a5f66d.png

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GSI link:

http://uploadfile.pl/pokaz/1520162---xkeu.html

 

I noticed that when I turn off option "Download updates and anti-virus databases from Administration Server in advance" in Network Agent policy then Install update task don't generateError code: 00000003. Update seems to be performed OK but database on KES 11.1 are still not updated.

image.png.e81e04873b6e1e79a27aadab0feec4c6.png

Today after Install update task was finished I get following status:

1.thumb.jpg.54779be4f318db3f97f2161ca3daeeb0.jpg

 

 

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Hello,

Yes today I run updating the database using local task three times and after couple of minutes I get correct relase date 27.09.2018. This date was not show right after task complete. 

 

 

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