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Rodion Nagornov

Paid UX-research of Kaspersky corporate support resources (for US only)

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Hello,

Thanks for being a member of the Kaspersky community!

We are writing to request your participation in an in-depth research study that Kaspersky Lab is conducting to gather opinions about informational support that we provide to our corporate customers.

Should you be interested in joining the study and if you live in the USA, you will be asked to participate in a Skype interview that will take approximately 1.5-2 hours. No special preparation is needed to participate. We will just ask you to share your expert opinion on how the Kaspersky knowledge portal can be improved, the problems that you faced when using it, etc. Your participation in this survey is completely voluntary and all of your responses will be anonymous and analyzed in combination with other member’s responses. We'll pay $200 for you for your time.

The interviews are preliminary scheduled for August 29 – September 13. The time that better suits your schedule will be agreed additionally.

If you are interested in participating,  kindly send your email and/or Skype account to usability@kaspersky.com so that our manager can contact you to agree on the date and time and incentive for interview participation. You can as well ask him any further questions you may have about the study.

One more time: we invites only US citizens at this time.

Hope to meet you at the project and thank you in advance for your feedback on your availability to join the study!

 

Best regards,
UX Research Team
Kaspersky Lab

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