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KSC 10.5.1781

KES 11

KES for mobile (android)

Dear Forum,

Mobile Device Management is enabled on the console.

all mobile ports are open.

KES on mobile can not connect to administration server! neither by IP address nor by DNS name.

On KSC 10.4.343 everything was okay.

we upgraded to KSC 10.5.1781 and the issue occurred.!

is there any new setting that we should enable it on the new KSC in order to connect our mobiles to KSC???

please advise?





MDM port 2.jpg

MDM Port.jpg

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Please describe KSC migration in more details. 

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Could you please provide a error screenshot from mobile device. 

Private IP addresses are not routable from outside of your local network by design, how is it possible that your configuration was able to work ?

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Dear evgeny,

Here is the screenshots.

Its not private ip address.

I have connected my mobile to my company network with wifi.

The mobile and KSC is in same network.


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33 minutes ago, thething said:

Did you find an answer to this?


Unfortunately, we were unable to procure the necessary information from the customer.

Please describe the issue you are having (see the opening post for reference). What hints that you might be having the same issue?

Thank you.

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