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Safe money blue frame, what does this mean am i protected?

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what does this mean am i protected?(frame seems to be blue)

safe money.jpg

3D0880F6-C5AD-4E84-9908-E02F1E329D75.jpeg

Edited by Arsenal123

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@Arsenal123 : It looks green man - So you're Protected..What is known

is That if the Frame is brown or others called Yellonish - then you are

Unprotected : Try to reproduce the error again & post result :rolleyes: 

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11 hours ago, Indio said:

@Arsenal123 : It looks green man - So you're Protected..What is known

is That if the Frame is brown or others called Yellonish - then you are

Unprotected : Try to reproduce the error again & post result :rolleyes: 

as you can see there is no padlock symbol

 

is there anything else i should check for in my BIOS settings?

will safe money work in another browser such as firefox?

sf2.jpg

Edited by Arsenal123

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Safe Money shows a safety  - Green frame - But doesn't display the security Padlock

so is not offering complete Protection : To be honest I'm not too knowledge

 on this matter and all what I could suggest is the following.. 

 

 1) Clear the cache of your default browser or open Safe$ in different browser

2) Turn off and On Safe Money extensions on your browsers

3) Run a Windows Update automatically or manually

 

4) if none of these steps works. Please contact Technical Support

Link :  https://my.kaspersky.com/support/requests/create

Type the problem description and include the above screenshots

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10 hours ago, Indio said:

 

what do you mean by number two do you mean turn safe money off then on  off  then on in setting safe money? or do you mean the kaspersky protection extension (i don't see a safe money one)

 

p.s : I 'm using a trail in case that changes anything

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:) Hey! You're faster..Goto your browser is - Chrome right - >>click on

Main menu (3 - Vertical dots •••) >>click More tools >>select - Extensions -

and click on the  Kasperky Protection "Blue slider" will turn off

 

close extensions window : click on Refresh on left - upper corner then

close Chrome :: Note : if you wanto Turn off Safe$ completely too from

Settings >>Protection >>Find Safe$ and Turn it off : After that Restart the PC and

Turn on both [(Safe Money and kaspersky Protection)] open Safe$ now - is better..? 

if no lucky contact Tech support - SeeYa!

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9 hours ago, Indio said:

 

thanks but no success annoyingly safe money worked fine on my pc on a previous version (KTS 17) websites which showed the little i or not secure showed as secure when using  in the safe money protected browser i don suppose there is any way i could go back to that?  i had to uninstall due to other problems but hopefully they are fixed now

p.s i open a case with tech support i got the  auto  response i'm now wondering whether to send the get system info(i already sent a screen shot) or wait for a reply

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I still have a few weeks left on my licence from KTS 17 so I may try uninstalling and reinstalling KTS 19 which  some one else said solved the problem for them

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