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ldz

KES10 Application startup control option missing.

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Posted (edited)

Hello,

I need to set up application control and discovered an interesting error. 

Some clients do not have the option for Application Startup Control and Device Control in the client settings. Even if policy is disabled the option does not appear. 

For testing I took two clients, both in same KSC container, same policy applied, same client version, same license, but one does have the options and the other does not. 

Included picture with both client versions and settings. https://i.imgur.com/M3HvIYD.png

What could I do to find the reason for this?

Edited by ldz

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Hello!

Please go to: right click onto administration server in the tree in the console - view - configure - ceck all the options. 

Thanks!

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2 hours ago, Ivan.Ponomarev said:

Hello!

Please go to: right click onto administration server in the tree in the console - view - configure - ceck all the options. 

Thanks!

Thanks, that didn't help, but I think I found reason, it was that KES application was using setup.exe with basic components not standard components. Creating new setup package now and will test.

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2 hours ago, Ivan.Ponomarev said:

Hello!

Please keep us informed.

Thanks!

 

I ran test, changed properties of package to standard in remote installation->installation packages and redeployed, everything works now. Thanks, topic can be closed.

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