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micolanari

Ralentissement Office 365 + Kaspersky KES10 SP2

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Bonjour,

Je teste sur 4 ordinateurs similaires (DELL LATITUDE 7389) et à chaque fois le même problème :

Si KASPERSKY Endpoint Security 10 SP2 (10.3.0.6294) n'est pas installé , Excel ou Outlook (par exemple) se lancent instantanément.

En revanche si KASPERSKY Endpoint Security 10 SP2 (10.3.0.6294) est installé sur le poste, ces mêmes applications peuvent mettre plus de 30 secondes à démarrer....

Le problème n'est présent que sur les applications du pack Office 365.

NB : Version de Windows 10 : 10.0.1.16299 N° 16299

Si quelqu'un a une idée je suis preneur.

Merci d'avance

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After activating the data encryption. Office 365 products have stopped working.

Insert patch 3169, but did not succeed.

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Salut micolanari ,

Je t'invite à ouvrir un ticket auprès du support technique Kaspersky Lab, dans lequel tu demanderas le dernier patch cumulatif à destination de KES 10.3.0.6294 (pense à bien détailler ta demande comme tu l'as fait ici) :

https://companyaccount.kaspersky.com

Cordialement :)

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On 20/03/2018 at 1:04 PM, dlavs0 said:

Oi  micolanari  ,

Convido você a abrir um tíquete com o suporte técnico da Kaspersky Lab, no qual você pedirá o último patch cumulativo para o KES  10.3.0.6294 (pense em detalhar seu pedido como você fez aqui):

https://companyaccount.kaspersky.com

cordialmente :)

When you activate the FDE, office 365 (excel, word, etc.) has stopped working.

I am using patch 3172, unsuccessfully.

Help!!!

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