Jump to content
dachman1

Admin Server Connection Fails - Invalid Certificate

Recommended Posts

Using KSC 10.4.343, it's been running fine and accessible since implementation months ago.  Today, it's completely inaccessible and says "Connecting the the specified Administration Server failed.  This is an invalid certificate for this Administration Server."

It seems our server certificate files has expired after 10 years.  

Does anyone know how to quickly get a new certificate from Kaspersky?


I have opened a formal ticket with Kaspersky (INC000008853653). 
I will not post GSI reports here, request them through the official Kaspersky ticketing please.  
 

 

Edited by dachman1

Share this post


Link to post

As a follow up so far...

Kaspersky Tech support says that when a certificate expires on your Security Center (without warning,) the only way to build a new certificate is to abandon your entire Security Center on Server "A" and install Security Center onto a new server (which I don't have one available) and then restore from a backup file.  At this point, it should create a new cert file.

In the meantime, all end users are disconnected from Security Center and not receiving updates.


 

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.