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terence_nxg

Fail to upgrade or install the KES v. 10.1.0.622c on Macbook [moved]

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Hi Support team, 

I am upgrading the KES to the latest version 10.1.0.622c from pervious versions for around 100 units of Macbook by KSC.  Most of them are upgrade successfully but failed on one Macbook.  The upgrade tasks was uninstalled the previous KES but failed to install the latest version.  

I tried to do it in console but failed too.  Attached the error log for reference.  Please suggest how to solve it.  ( P.S. :  the Macbook UI is in Chinese.  Basically the error is script error). 

 

 

 

kes_install_error.txt

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