Jump to content
OBK

After moving a host update agent failed

Recommended Posts

Hi,

I moved two hosts from a server with KSC 10 SP2 to a server with KSC 10 SP3 through an Task "Change Administration Server".

Agent Version: 10.4.343

Then I moved the hosts from "Unassigned devices" to a group. The hosts were shown but read and with an info message "Protection off".

I tried to update the agent, but the task failed. Then I started a deinstallation task. The task finished successfully but in the KSC the agent version was still shown for both hosts. I clicked Refresh several times, but nothing changed. But now I could install the agent 10.5.

For more informations please refer to attached Installation logs.

Kind regards,

OBK

installation logs.zip

Share this post


Link to post

Hello. 


Please provide full GSI reports from aforementioned PC's. 
Please provide screenshots which can describe your problem with KSC. How did you checked Network Agent versions on hosts ?

Share this post


Link to post

×
×
  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.