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AlbertoG

KASPERSKY ERROR 360 ANTIVIRUS

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Hello,

I've an issue with a computer, I can't install KES bec 360 antivirus detected on a pc (see image below).

But, on this pc there is no 360 antivirus.

I tried to check on windows registry under HKEY_LOCAL_MACHINE>SOFTWARE>WOW6432NODE

but I don't see any 360 folder, also by a general check, there is no 360 folder on windows registry.

How can I solve it and install KAspersky?

Thanks

Regards

image.png.60e673f7d20fe86294f5924f742d0d43.png

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Hello. 

Please provide full GSI report from affected PC.

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Hello,

 

I've a problem to uploading GSI zip file (3,4MB).

How can I do?

 

Thanks

Albert

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2 hours ago, AlbertoG said:

Hello,

 

I've a problem to uploading GSI zip file (3,4MB).

How can I do?

 

Thanks

Albert

Hello.

You can use a file sharing service of your choice, or request an FTP storage on our site (creds will be sent via PM).

Thank you.

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13 minutes ago, AlbertoG said:

I'll check tomorrow, I'll send you a feedback.

 

Thanks

Regards

We'll be waiting for the results.

Thank you.

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360 removed correctly, there was a reg key to remove before installing.

 

Many thanks

A

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