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peru

kscsp2mr1 console opening issue

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20 hours ago, peru said:

Hi,

while opening  kaspersky security center 10 giving script error.

Please find server traces, GSI, screenshot.

Download link below:

https://drive.google.com/open?id=1rsq5RNu7src-Y_GEpnOKdD36sLQ2ZVON

BR

Hello.

Please collect KSC server traces along with Console traces (the error is related to the Console).

Also, after the traced reproduction, please provide the file:  'C:\Program Files\Kaspersky Lab\Kaspersky Security Center\~dumps\~klcsldcl-*.dmp'

Thank you.

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hi,

Unable to find the below file:

'C:\Program Files\Kaspersky Lab\Kaspersky Security Center\~dumps\~klcsldcl-*.dmp'

attached the console traces.

BR

 

klakcon.txt

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10 minutes ago, peru said:

hi,

Unable to find the below file:

'C:\Program Files\Kaspersky Lab\Kaspersky Security Center\~dumps\~klcsldcl-*.dmp'

attached the console traces.

BR

 

klakcon.txt

In order to properly analyze, both server and console traces from a single reproduction of the issue are required, hence the "along with" part.

The asterisk in the filename stands for a number. In the provided server log, it was ~klcdldcl-0.dmp. The file might be hidden.

Thank you.

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Hello. 

Please provide detailed installation scenario. Where have you get KSC installation packages ? 

What is a step by step reproduction scenario ? 

Please submit full GSI from computers involed in your scenario.

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