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    • Rodion Nagornov

      Долгое сохранение сообщений || Delays while posting   09/20/2017

      По техническим причинам возможно визуально долгое отправление сообщений на форуме. Фактически ваше сообщение публикуется мгновенно - долго отрабатывает графика. В случае подобной ситуации, пожалуйста, сначала обновите страницу (F5) и проверьте, появилось ли ваше сообщение. Не пытайтесь сразу отправить его заново.  || Due to some technical reasons visual delays are possible while message sending. Actually your message is published immediately - just interface works long. In such case, please, do not re-send your message immediately! Press F5 to reload the page and check if your message/topic is published.
harold

Not able to download or install Kaspersky cleaner

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dh27564   

Are you referring to the Privacy Cleaner?  If so, It doesn't appear on Kaspersky's download page so it might not be available as a stand-alone feature.  It does come bundled with KIS2018 (maybe previous versions also.  Not sure).

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harold   
4 hours ago, dh27564 said:

Are you referring to the Privacy Cleaner?  If so, It doesn't appear on Kaspersky's download page so it might not be available as a stand-alone feature.  It does come bundled with KIS2018 (maybe previous versions also.  Not sure).

So what now?

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harold   
8 hours ago, dh27564 said:

You say you have an existing file.  What is the name and where did you get it?

Name - cleanersetup

It was downloaded before. Now i dont find it and i cant install existing.

One more issue i had was, it always shows that restart is required, again after restart i clean everything and it again asks for restart and it keeps going on.

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dh27564   This standalone cleaner mentioned above was given away free direct from a email from kaspersky to celebrate something[ cant remember what] in november 2016.

I have the standalone file.

I think the email may have been to my email listed in the forum.

it is/was genuine offer at the time.

It is standalone program currently installed on my win 10 with kis 17.

cheers

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dh27564   
40 minutes ago, antivirushelp said:

dh27564   This standalone cleaner mentioned above was given away free direct from a email from kaspersky to celebrate something[ cant remember what] in november 2016.

I have the standalone file.

I think the email may have been to my email listed in the forum.

it is/was genuine offer at the time.

It is standalone program currently installed on my win 10 with kis 17.

cheers

Thanks for the information on that.  If that's the case,  I'm not sure where the OP would be able to locate a replacement.  Perhaps another forum member may be able to point in the right direction.

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