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usama1990

Device Control not Working in Safe Mode

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We have KSC 10 deployed.

I recently found out that some of the clients logged into their systems in Safe Mode and they could easily use USB devices there because Device Control doesnt seem to run in Safe Mode.

Also, kaspersky tray icon isn't visible in safe mode and neither does the console open. 

Is there any way to resolve this issue in Kaspersky Administration Server?

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Hi,

This is normal behavior.

KES is not designed to be used in safe mode which is intended for troubleshooting and diagnostic purposes.

Thank you!

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On 8/17/2017 at 3:32 PM, Nikolay Arinchev said:

Hi,

This is normal behavior.

KES is not designed to be used in safe mode which is intended for troubleshooting and diagnostic purposes.

Thank you!

Dear Support,

Is this issue fixed in KSC 10.5 or KSC 10.5 Patch A ?? Because in safe mode Device control is still not working and USB is easily accessible despite Device is blocked. Thanks

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Hi,

This is normal behavior.

KES is not designed to be used in safe mode which is intended for troubleshooting and diagnostic purposes.

Thank you!

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29 minutes ago, Nikolay Arinchev said:

Hi,

This is normal behavior.

KES is not designed to be used in safe mode which is intended for troubleshooting and diagnostic purposes.

Thank you!

Dear Support,

Thanks for your response.

Yes i know its an old issue and limits KES to function in Safe Mode. But is there any plan in these years to cover this loophole in future versions ? because its an old issue and been mentioned many times on forum. Thanks

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59 minutes ago, Nikolay Arinchev said:

Hi,

No, this behavior will not be changed.

Ok. Thanks for the info

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