Jump to content

KTS 2018 - OS not responding

Recommended Posts

I got the same problem on Windows 7 & Windows 10

This issue existing after enabling Trusted Application Module 

  • After OS startup I can see following problems:
  1. OS is not responding (non of application)
  2. Start menu is not responding 
  3. I'm not able to reboot via OS / Task Manager is not working 

All is fine after KTS removal. (using Kaspersky uninstaller tool)

This issue did not exist on version 2017 - all was working fine without any problems

Hopefully it will be resolved in next patch

Share this post

Link to post

:rolleyes: Welcome: If you manage to access the Kaspersky Total Security : This article can help to Disable

the TAM = Trusted App Mode - Link: https://support.kaspersky.com/13669 -  Goto the last picture

and click "Disable" if no fixed Return to KTS-2017 is advisable, while this issue is resolved.. 

Also can contact Tech Support at : https://my.kaspersky.com/support/requests/create

Share this post

Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.