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Jakub

Kaspersky Endpoint 10 blocking League of Legends [moved]

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Jakub   

Hello, from some time i have problem with run game League of Legends (i have no connection to their serwers to login) .  I have tried different ways received from LOL supprort, but without success. 

Then i noticed that when I turn off Kaspersky Endpoint Security 10, then LOL is working properly.

Please help with this.

Regards 

Jakub

 

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Jakub   

I try to make steps regarding to your instruction but I cannot find in my KES "Scan exclusions ..."

in attachment you have my screen.

Please help

 

  1. Select the Anti-Virus protection section on the left.

    The anti-virus protection settings are shown in the right part of the window.

  2. In the Scan exclusions and trusted applications section, click the Settings button.

    The Trusted zone window opens on the Scan exclusions tab.

kaspersky1.png

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Hello!

As far as I can see, you are workind under a security policy of KSC. 

In this case these changes are to be done in the policy settings of your KSC. 

The algorhytm stays the same, but the scan exclusions are to be found in the policy settings. 

Thanks!

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Jakub   

I cannot add this in KSC, because I haven't access there.

Is any other way to make LOL working ?

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4 hours ago, Jakub said:

I cannot add this in KSC, because I haven't access there.

Is any other way to make LOL working ?

Hello,

please address your question to an administrator of KSC server.

Thank you.

 

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1 hour ago, Jakub said:

But I ask about other way to resolve this problem , without put it to exclusion?

Hello.

The connection may be restricted by the KSC administrator. To investigate other possible causes, access to KES settings is required.

Thank you.

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In this case the onl thing is to set up the exclusion in th epolicy. 

Unfortunately this is the only way here. 

Thanks!

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