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TheawesomeMCB

Cant install anti ransomware

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Hi so im trying to install Kaspersky anti-ransomware tool for business. For some reason i cant install it. It says Service Kaspersky Lab Driver (klif) failed to start. Verify that you have sufficient privileges to start system services (error1.png) Well im logged in as a administer and im the only user on this computer. I keep pressing retry but it doesnt work. Then when i press ignore or terminate it says installation ended prematurely because of a fatal error (error 2). Then if I click on the installer again without restarting while its installing it will say Driver kl1.sys_X64_NT602 could not be installed (error3) please help!

error1.PNG

error2.PNG

error3.PNG

Edited by TheawesomeMCB
Pressed enter before finished

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Hello,

Seems it is the same problem as in the neighbor topic. We need extra details to investigate it, so please do the following

 

  • run Process Monitor, enable events capture
  • start installation, reproduce the error
  • Save the log of events collected by Process Monitor (all events)
  • Provide both intallation and Process Monitor's logs (it is important to provide new installation log because of timestamps)

Thank you and sorry for inconvenience.

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This is the reason. Unfortunately, the issue can't be resolved at the moment - the vast majority of AV products with real time protection use similar mechanisms to become integrated into operating system and therefore cannot work together.

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Hi, I just tried to download KART, but could not install it due to a conflict as I have KIS 2018 installed, so installed BitDefender's AR tool instead. Is the KART functionality included or going to be included in KIS or your Security Cloud in the near future?

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