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Salmoneus

Missing local task

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I don't know how it has happened but one client has lost the "realtime files protection", which as I see it is the most important one. Since local predefined tasks CANNOT be deleted, I don't know how it can be gone.

 

Is there any way to get that task back?

 

/Per

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is the real time protection disabled??how can it be lost?please check if you have a valid licence key.It would help if you can provide more detail about the workstation's operating system and maybe some screenshot.

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Realtime files protection is not disabled, the entire task is missing in the task list for the client (see attachment).

 

post-2298-1123666877.gif

 

Client is running Windows XP SP1 and KAV 5.0.200 for Windows Workstation and is controlled by Kaspersky Admin kit. License is valid and correct.

 

/Per

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