Supjkt

Ask - Connection to administration server failed

6 posts in this topic

Hi there,

need help please.

Suddenly I can't open kaspersky security center, it shown:

---------------------------
Kaspersky Security Center
---------------------------
Connection to Administration Server failed.
Administration Server was improperly installed or invalid server address was specified.
Try to specify another server address and connect again.
---------------------------
Yes   No   
---------------------------

 

just last friday everything was ok.

 

we use Kaspersky endpoint security 10.

 

thank you

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Hello!

Please check, if the service Kaspersky Administration Server is running. Eventually you can restart this service. 

Also please state your current version. 

Thanks!

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Hi Ivan,

 

thanks for your prompt reply.

 

already solved. many thanks.

 

anyway, the version is Version: 10.1.249

 

thanks.

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1 hour ago, Supjkt said:

Hi Ivan,

 

thanks for your prompt reply.

 

already solved. many thanks.

 

anyway, the version is Version: 10.1.249

 

thanks.

Thank you for your feedback.

However, please note that 10.1.249 is an outdated version. Upgrade is strongly suggested.

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Hi Kirill,

 

this might out of topic.

usually, on desktop version, they will auto upgrade by itself.

how about for endpoint? can I set like that? auto upgrade?

if can, any reference?

 

thanks.

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6 minutes ago, Supjkt said:

Hi Kirill,

 

this might out of topic.

usually, on desktop version, they will auto upgrade by itself.

how about for endpoint? can I set like that? auto upgrade?

if can, any reference?

 

thanks.

Hello,

it's probably some misunderstanding in terms.

Now we discuss Kaspersky Security Center, not Kaspersky Endpoint Security.

There is no way to upgrade KSC server automatically.

Thank you.

 

 

 

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